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Complutense Library

WiFi / VPN

The Wireless Network

The wireless network installated in the UCM is available across all campuses, providing in-building and outdoor wifi coverage. 


Available Wireless Networks



  • UCM members: username and password for Eduroam will be the same as your UCM credentials.
  • Guest wifi access at UCM: anyone who is not a Complutense University user (Administrative and Service Staff or Student) should be registered to use the wireless service by a member from the home institution (Member Institutions: eduroam ES).

Eduroam it is a secure/encrypted network that allows faculty, staff, students and visitors from other participating institutions to connect to the Internet. 

Get more Info to configure eduroam wifi on your device.


  • UCM members: username and password for Eduroam will be the same as your UCM credentials.
  • Guest wi-fi access at UCM: ask for a guest account at your Faculty Library"s loan desk.


Contact your local helpdesk:

  • Administrative and Service Staff and Teaching and Research Staff: Oficinas paraTI 
  • Students, please direct your queries to the Computer Laboratory and ask the technician

UCM is not a secure/encrypted network. IT services recommended that all staff and students use it occasionally. When possible, please connect to eduroam wireless network.


VPN connection

Virtual Private Network allows to securely access and connet to UCM"s private network from anywhere. Once connected via VPN, the off-campus computer will be treated by the University network as though it were on-campus.

Not everyone needs to use a VPN. You do not need a VPN for general web browsing, consult the Library catalogue Cisne or other free resorces that are open to all. Use the VPN connection to access licensed library resources, such as article databases, ebooks and electronic journals, as if you were using a campus computer.



  • You need a user ID and password (same login as for your UCM e-mail account or Virtual Campus)
  • Internet connection
  • You need to downloand and install the VPN software on your home PC or portable computer

More information on configuring your Virtual Private Network on your computer or device can be found here. (in Spanish)

Campus WiFi Coverage